Terms of service

Terms & Conditions of Sale and Website Use

Last updated: October 20, 2026

Welcome to TAYLIVOO

Welcome to TAYLIVOO, where creativity, joy, and positive energy inspire everything we do.

These Terms & Conditions govern the use of https://taylivoo.com and purchases made through our online store.

TAYLIVOO is operated by a French-registered individual business, SIRET 894 625 227 00018.

Registered operator: SULIMAN SAMUEL VICTOR EI

Business address: 16 Rue Albert Camus, 45400 Fleury-les-Aubrais, France.

Customer support: support@taylivoo.com

Nothing in these terms limits mandatory consumer rights.

1. Our Products

TAYLIVOO offers clothing, gifts, accessories, and home products featuring original designs and creative artwork.

We strive to provide accurate product descriptions, photographs, sizes, materials, and measurements.

Minor manufacturing variations may occur. These variations do not remove our responsibility for products that fail to conform to the contract.

2. Prices and Payment

Prices are displayed in the currency indicated on the website.

Applicable charges are displayed before the order is confirmed.

Payments are processed through the authorized payment methods offered at checkout.

All orders are subject to payment authorization.

3. Orders

After placing an order, you will receive an email confirmation containing the relevant purchase details.

If an order cannot be fulfilled due to genuine product unavailability, payment failure, or another legally justified reason, we will inform you and provide the appropriate remedy or refund.

4. Made-to-Order Production

Some TAYLIVOO products are manufactured or printed after an order is placed.

We work with selected fulfillment partners, including Printful, PrintKK, Yoycol, and Merchize.

TAYLIVOO remains the contractual seller responsible to customers for purchases made through our website.

5. Shipping and Delivery

Shipping destinations, delivery periods, and shipping charges are explained in our Shipping & Delivery Policy and at checkout.

Customers retain their statutory rights regarding delayed, lost, damaged, or undelivered goods.

6. Returns, Refunds and Consumer Rights

Returns, refunds, exchanges, and withdrawal procedures are explained in our Returns, Refunds & Exchanges Policy.

Statutory consumer protections, including applicable legal guarantees, remain effective.

7. Product Safety

Customers should follow all product-specific instructions, care labels, age recommendations, and safety notices.

Children's products and electrical accessories must be used according to their intended purpose and any accompanying safety guidance.

8. Intellectual Property

The TAYLIVOO brand, original character artwork, illustrations, designs, graphics, and website content are protected by applicable intellectual property laws where rights exist.

Unauthorized commercial reproduction or distribution is prohibited except where permitted by law.

Third-party trademarks remain the property of their respective owners.

9. Website Availability

We aim to keep the website accessible, reliable, and secure.

Temporary interruptions may occur due to maintenance, technical difficulties, or circumstances outside our reasonable control.

We do not exclude liability where exclusion is prohibited by law.

10. Privacy

Personal information is processed according to our Privacy Policy and applicable data-protection laws.

11. Customer Complaints

If you have a concern about an order or our services, please contact:

support@taylivoo.com

We aim to resolve complaints fairly and efficiently.

Where an eligible consumer dispute remains unresolved after a written complaint, the customer may refer the matter to our designated independent consumer mediator.

12. Applicable Law

These Terms & Conditions are governed by French law, without depriving consumers of mandatory protections that apply in their country of habitual residence.

Disputes will be handled according to applicable consumer jurisdiction rules.