الشحن
Shipping & Delivery Policy
Last updated: October 20, 2026
Made with Care. Delivered with Joy.
At TAYLIVOO, every order is created to spread happiness, creativity, and positive energy.
We work with selected production and fulfillment partners, including Printful, PrintKK, Yoycol, and Merchize, to manufacture and deliver our products.
We aim to provide clear shipping information and a reliable delivery experience.
1. Order Processing and Production
Many TAYLIVOO products are produced on demand after your order is placed.
Production and processing times depend on the product, manufacturing partner, and production location.
Orders placed on weekends or public holidays may begin processing on the following business day.
Applicable delivery information will be presented before you complete your purchase.
2. Shipping Destinations
TAYLIVOO serves international customers, subject to product availability, delivery restrictions, and carrier coverage.
Not every product can necessarily be shipped to every country.
Available delivery destinations and shipping services are shown during checkout.
3. Shipping Charges
Shipping costs are displayed at checkout before payment.
If a free-shipping offer applies, its conditions will be communicated on the website or during checkout.
Where international customs duties or import taxes apply, the relevant charges and payment responsibilities will be handled in accordance with applicable law and the information provided before purchase.
4. Delivery Times
Delivery periods depend on the product, production location, selected carrier, destination, and customs processing.
We will honor the delivery date or period agreed at the time of purchase.
Where no specific delivery period has been agreed, we will comply with the applicable legal delivery deadline, including the French consumer-law requirement to deliver within 30 calendar days where applicable.
If a significant delay occurs, we will communicate with you and respect your applicable consumer rights, including remedies for late or failed delivery.
5. Tracking Your Order
When tracking information is available, it will be sent to the email address provided during checkout.
Tracking updates may take time to appear after dispatch.
Some international shipping services may provide limited tracking information.
6. Orders Arriving in Multiple Packages
TAYLIVOO uses different manufacturing and fulfillment partners.
As a result, products purchased together may be shipped separately and arrive on different dates.
If you receive only part of your order, the remaining items may still be on their way.
7. Incorrect Shipping Information
Please verify your shipping address before placing an order.
If you notice an error, contact us immediately at support@taylivoo.com.
We will make reasonable efforts to correct shipping details before dispatch, but changes cannot always be made once production or shipment has started.
Additional delivery charges caused by incorrect information provided by the customer may apply where legally permitted.
This does not affect our responsibility for mistakes made by TAYLIVOO or its fulfillment partners.
8. Delayed, Lost or Damaged Shipments
If your order is delayed, lost, or arrives damaged, contact our customer support team.
Please include your order number and a description of the issue, along with photographs where available.
We will investigate the issue with the relevant production or shipping partner.
Where required by applicable law, we will provide an appropriate remedy, including replacement or refund.
Your statutory rights concerning delivery and product conformity remain protected.
9. Contact Us
For assistance with shipping, delivery, or tracking:
TAYLIVOO Customer Support
Email: support@taylivoo.com
Website: https://taylivoo.com
GOOD VIBES. EVERYWHERE.